Shyned Privacy Policy

Last updated: August 12, 2026 · Applies to Shyned and Shyned Pro mobile apps and shyned.app.

Shyned (“we”, “us”) provides consumer booking (Shyned) and detailer operations (Shyned Pro). This policy explains what we collect and why.

Information we collect

• Account data — name, email, phone, authentication identifiers.
• Booking & job data — vehicle details, service location/address, schedule, photos you upload for quotes or quality, messages, payment status.
• Location — when you grant permission, used to match nearby pros (consumer) or route/share ETA while en route (Shyned Pro). You can disable location in system settings.
• Device & push tokens — for job status notifications when enabled.
• Payment data — payment methods and charges are processed by Stripe; we do not store full card numbers.

How we use data

• Provide quoting, booking, job fulfillment, messaging, and support.
• Pay detailers via Stripe Connect.
• Improve reliability and safety (fraud, abuse, quality).
• Send transactional notifications you enable.

Sharing

We share data with service providers necessary to run the product (e.g. Supabase hosting, Stripe payments, push delivery). Detailers and consumers only see information required for a booked job. We do not sell personal information.

AI photo analysis (Shyned.app & in-app quotes)

When you upload a vehicle photo for an AI-assisted quote (“Shine Scan” on shyned.app or in the consumer app), we send that image to a third-party vision AI provider (NVIDIA NIM) solely to generate a package recommendation and price estimate. We do not store Shine Scan photos on our servers after the analysis completes. NVIDIA processes the image under their API terms; we do not use your photos to train models.

• What is sent — the photo you choose, plus minimal request metadata (e.g. timestamp, rate-limit fingerprint).
• What we keep — only the text result (recommended package, confidence, summary) if you proceed to book; not the raw image.
• Your choice — Shine Scan is optional. You can browse packages and book without uploading a photo.

Retention

We retain account and job records while your account is active and as needed for legal, tax, or dispute purposes, then delete or anonymize when no longer required.

Your choices

• Update profile information in-app.
• Control camera, photos, location, and notifications in OS settings.
• Request account deletion and a copy of your data by emailing stringer.c.a@gmail.com.

Children

Shyned is not directed to children under 13. We do not knowingly collect data from children under 13.

Contact

Privacy questions: stringer.c.a@gmail.com

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